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Frequently Asked Questions

Everything you need to know about Guru IPTV — setup, channels, devices, billing and technical support. Can't find your answer? Our team is available 24/7.

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General Questions
Guru IPTV is an internet-based television streaming service that delivers 15,000+ live channels, 500,000+ movies and series on demand, and 7-day catch-up TV over your existing broadband connection. It is available across the USA with no monthly fees — you pay once and stream for years.
Guru IPTV includes 15,000+ live channels covering US sports, news, entertainment, Indian regional channels, Hindi, Malayalam, Tamil, Telugu, Punjabi, Urdu, Kannada and many more language categories. All channels are included in every subscription at no extra cost.
A free trial may be available. Please contact our support team before purchasing and we will do our best to set up a trial so you can test the service on your device and internet connection before committing to a subscription.
Channels & Content
Yes. Guru IPTV includes a comprehensive range of Indian regional channels across multiple languages — Hindi, Tamil, Telugu, Malayalam, Kannada, Punjabi, Urdu, Bengali, Marathi and Oriya. All Indian and regional channels are included in every subscription at no extra cost.
7-day catch-up TV allows you to rewind any supported live channel and watch content from up to 7 days ago. If you missed a live sporting event, a Malayalam serial or a primetime US show, you can go back and watch it at any time — completely free and included in every subscription.
Setup & Devices
Guru IPTV works on Amazon Firestick, Fire TV, Samsung Smart TV, LG Smart TV, Android TV, Android phones and tablets, iPhone, iPad, Apple TV, PC, Mac, MAG Box, Android Box, Enigma2 and Roku. One subscription works across all your devices simultaneously at no extra cost.
After purchase you receive login credentials by email. Download a compatible IPTV player app — TiviMate or IPTV Smarters Pro are our top recommendations — on your device, enter your server URL, username and password and your channels will load instantly. Visit our Installation Guide for full step-by-step instructions for every supported device.
TiviMate is the best IPTV app for Amazon Firestick — it offers a clean interface, built-in EPG guide, multi-screen support and catch-up TV. IPTV Smarters Pro is an excellent free alternative that also works very well. Both apps are fully compatible with Guru IPTV credentials.
Technical Questions
For HD streaming a minimum of 10 Mbps is recommended. For Full HD 15 Mbps is ideal and for 4K content a minimum of 25 Mbps is required. Most standard US home broadband connections work perfectly with Guru IPTV. If you experience buffering, check your connection speed and restart your router.
If your channels are not loading, first check that your username, password and server URL are entered correctly by copying them directly from your welcome email rather than typing manually. Also check your internet connection speed. Restart the IPTV app and your device. If the issue persists after these steps, contact our 24/7 support team and we will resolve it immediately.
Billing & Refunds
Yes. Guru IPTV supports simultaneous streaming on multiple devices under one subscription. You can watch on your TV, phone and tablet all at the same time with no additional cost.
Guru IPTV offers refunds in limited circumstances — primarily when credentials were not delivered or when a verified technical fault on our end prevented access from the moment of purchase. Once credentials have been delivered and used to stream content, purchases are generally non-refundable. Please read our full Refund Policy for complete details.
Support
A VPN is not required to use Guru IPTV. The service works on your standard broadband connection. However if your internet service provider throttles streaming traffic, a VPN may help improve speeds on certain networks. We recommend testing without a VPN first before adding one.
Our support team is available 24 hours a day, 7 days a week. You can reach us by email at support@guruiptv.it.com or through our Contact Us page. We aim to respond to all queries as quickly as possible and resolve most issues within minutes.
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